ETS have been nationally servicing the Accor Asia Pacific Group for the past 14 years; we plan to extend our agreement with ETS for another term.
During this time and the reasons to extend the agreement we have seen ETS go from strength to strength as a business also servicing the growing and demanding needs of the Accor Group.
One of the major items introduced by ETS to the Accor Group was their on-line interactive data base management system which changed the way we manage our Hotels. It provides control of all their assets and assurance of all work completed. This is protection for the company and it’s line management.
We have reviewed other companies within the market to see how ETS compare and to also bench make them on not only price but leadtimes, call cycles, works completed and follow up. There is no doubt ETS is the current leader in this field. We intend to use ETS’ range of services for other projects that are coming on board in the near future.
I have no hesitation to recommend ETS for the managing of electrical, fire and workplace safety requirements.
Department of Finance & Deregulation on two occasions has called upon the services of (ETS) Electrical Testing Services to conduct the annual electrical testing within our tenancies. We found them to be very competitive in this market and believe that they have a great deal of knowledge, skills and expertise.
Staff of ETS at all levels, conduct themselves in a very professional manner and have a high regard for their clients. Whilst the testing was being conducted there was an open line of communication between all parties, which either alerted us to, or allowed us to deal with any problems as they arose. It also assisted with keeping the electrical testing schedule on track and assisted with completing the project ahead of schedule.
The technicians were only too willing to adhere to our processes, procedures and particular requests to ensure that the program got underway on time and ensure that the program ran smoothly, even if at times, it did interrupt the schedule. They were also more than happy to provide us with particular OHS / Technical advice, when requested.
The follow up provided by ETS once the program was completed has been valuable. Their eDAS internet site, which is inter-active, has been of great assistance to our department in managing our facilities.Over the course of our dealings we have been able to refine processes by working as a team and by building a good working relationship with the company.We wish ETS every success in the future.